FH-Dave
10-30-2004, 02:14 PM
This following email has been sent out to all Shared Hosting customers:
Dear Valued Customers,
This notification is to inform you of a coming scheduled maintenance on Sunday, 10/31/2004 at around 7:30-8:30 PM Eastern Standard Time (GMT -05:00). During this scheduled maintenance window, we will perform the following work:
1. Install a second firewall on our second (outgoing) Ethernet drop/link. On 10/25/2004, we have put a firewall on one of the Ethernet drops we have (mainly used for incoming traffic) and the firewall has been used to filter all incoming traffic. Our setup allows such that when one of the links fails, the traffic will fall over to the other link within few seconds, to avoid any lengthy network interruption. At this moment, the other link (used mainly for outgoing traffic) is not yet protected by firewall. And thus, a failure on the first link, though will not affect the network beyond the few seconds it needs to reroute traffic to the other link, will open our second link without firewall protection. Thus, we find it necessary to put another firewall on the second link. When installing the firewall on the second link, we will have to disconnect the link. This will force the traffic to fall over to the first link within few seconds. After the firewall is put in place, the traffic will again resume normal. Thus, we expect no network outage beyond the few seconds it takes for the traffic to fall over to the other link. All customers (Shared, VPS, Resellers, Colo and Dedicated customers) may be affected by the few seconds of
2. We will upgrade the following shared hosting UNIX web servers: WEB1 (old name: alpha), WEB2 (old name: graviton), and WEB3 (old name: photon). During this maintenance window, we will pull out the hard drives on these servers and plug it in onto a new server with higher CPU clock speed (Xeon 3.06 GHz). We expect no more than 5-10 minutes of downtime per server. This maintenance will only affect Unix shared hosting customers whose websites IPs listed below:
WEB1: [66.150.196.117-66.150.196.117] , [66.150.196.120-66.150.196.126]
WEB2: [66.150.201.70 - 66.150.201.90] , [66.150.196.0-66.150.196.63]
WEB3: [66.150.196.130 - 66.150.196.199] , [66.150. 199.64 - 66.150.199.79]
No other services, except listed above, will be affected by this schedule maintenance. We expect no complication from the scheduled maintenance above.
We have announced this maintenance on our community forums at http://forums.fluidhosting.com/showthread.php?p=7172#post7172 and whenever needed, we will keep track of this mainteannce on this forum. Please visit the forums for the most up to date progress on this maintenance window.
Should you have any questions/concerns about this scheduled maintenance, please do not hesitate to contact us at support[at]fluidhosting.com. Please do not reply to this email directly since your reply may not be attended to.
Sincerely,
Administrator
Fluid Hosting, LLC
Dear Valued Customers,
This notification is to inform you of a coming scheduled maintenance on Sunday, 10/31/2004 at around 7:30-8:30 PM Eastern Standard Time (GMT -05:00). During this scheduled maintenance window, we will perform the following work:
1. Install a second firewall on our second (outgoing) Ethernet drop/link. On 10/25/2004, we have put a firewall on one of the Ethernet drops we have (mainly used for incoming traffic) and the firewall has been used to filter all incoming traffic. Our setup allows such that when one of the links fails, the traffic will fall over to the other link within few seconds, to avoid any lengthy network interruption. At this moment, the other link (used mainly for outgoing traffic) is not yet protected by firewall. And thus, a failure on the first link, though will not affect the network beyond the few seconds it needs to reroute traffic to the other link, will open our second link without firewall protection. Thus, we find it necessary to put another firewall on the second link. When installing the firewall on the second link, we will have to disconnect the link. This will force the traffic to fall over to the first link within few seconds. After the firewall is put in place, the traffic will again resume normal. Thus, we expect no network outage beyond the few seconds it takes for the traffic to fall over to the other link. All customers (Shared, VPS, Resellers, Colo and Dedicated customers) may be affected by the few seconds of
2. We will upgrade the following shared hosting UNIX web servers: WEB1 (old name: alpha), WEB2 (old name: graviton), and WEB3 (old name: photon). During this maintenance window, we will pull out the hard drives on these servers and plug it in onto a new server with higher CPU clock speed (Xeon 3.06 GHz). We expect no more than 5-10 minutes of downtime per server. This maintenance will only affect Unix shared hosting customers whose websites IPs listed below:
WEB1: [66.150.196.117-66.150.196.117] , [66.150.196.120-66.150.196.126]
WEB2: [66.150.201.70 - 66.150.201.90] , [66.150.196.0-66.150.196.63]
WEB3: [66.150.196.130 - 66.150.196.199] , [66.150. 199.64 - 66.150.199.79]
No other services, except listed above, will be affected by this schedule maintenance. We expect no complication from the scheduled maintenance above.
We have announced this maintenance on our community forums at http://forums.fluidhosting.com/showthread.php?p=7172#post7172 and whenever needed, we will keep track of this mainteannce on this forum. Please visit the forums for the most up to date progress on this maintenance window.
Should you have any questions/concerns about this scheduled maintenance, please do not hesitate to contact us at support[at]fluidhosting.com. Please do not reply to this email directly since your reply may not be attended to.
Sincerely,
Administrator
Fluid Hosting, LLC