FH-Dave
05-07-2005, 07:46 AM
The following email has been sent to all shared hosting customers. Let us know what you think!
Note: Please do not reply to this email directly since your reply may not be attended too. Please direct your concerns/questions to the email listed below.
Dear Valued Customers,
As some of you have known, we have allowed the use of a third level domain with some of our hosting plans. This allows customers to create subdomain names under our fluidhosting.com domain, e.g. something.fluidhosting.com.
This has proven to be not a very good policy of us since the third level domain seems to take precedence over our own already existing A or CNAME record. For example, we have had a case where customer was able to create third level domain forum.fluidhosting.com eventhough we have set up an A record for forum.fluidhosting.com to point to the same IP as forums.fluidhosting.com does. This results in some customers wondering whether our forums.fluidhosting.com was hacked, which is not the case of course.
The use of Third Level Domain may be potentially used for malicious activities. Therefore, we have stopped offering Third Level Domain starting today and we will start auditing accounts having third level domains. In the near future, we will start claiming back all of the third level domains our customers my have used. We will work with customers on this to make sure that customers have enough time to make the change and transition.
This action is necessary to reduce the possible damage from any possible malicious activity. I am sure you will understand and support our new policy. Your co-operation will be highly appreciated.
Should you have any questions and/or concerns, please email us at support[at]fluidhosting.com.
Sincerley,
Administrators
Fluid Hosting, LLC
Note: Please do not reply to this email directly since your reply may not be attended too. Please direct your concerns/questions to the email listed below.
Dear Valued Customers,
As some of you have known, we have allowed the use of a third level domain with some of our hosting plans. This allows customers to create subdomain names under our fluidhosting.com domain, e.g. something.fluidhosting.com.
This has proven to be not a very good policy of us since the third level domain seems to take precedence over our own already existing A or CNAME record. For example, we have had a case where customer was able to create third level domain forum.fluidhosting.com eventhough we have set up an A record for forum.fluidhosting.com to point to the same IP as forums.fluidhosting.com does. This results in some customers wondering whether our forums.fluidhosting.com was hacked, which is not the case of course.
The use of Third Level Domain may be potentially used for malicious activities. Therefore, we have stopped offering Third Level Domain starting today and we will start auditing accounts having third level domains. In the near future, we will start claiming back all of the third level domains our customers my have used. We will work with customers on this to make sure that customers have enough time to make the change and transition.
This action is necessary to reduce the possible damage from any possible malicious activity. I am sure you will understand and support our new policy. Your co-operation will be highly appreciated.
Should you have any questions and/or concerns, please email us at support[at]fluidhosting.com.
Sincerley,
Administrators
Fluid Hosting, LLC