View Full Version : Faultless, friendly service that is second to none

03-14-2006, 06:33 AM
I'm a bit of a hosting n00b so I signed up for a compact unix plan, the process was quick and easy and all the contact with the fluid hosting team was friendly and really quick.

I was expecting a delayed support service being in the UK and Fluid Hosting being -5 hours to me but to my surprise every ticket I've raised has been answered within 15 mins, in most cases instantly irrespective of the time of day.

Having suddenly taken on a few new sites I decided to upgrade to a VPS, once again the help has been consistent and accurate but above all friendly and informal, I like that, at no point have I felt like anyone was tiring of the n00b who asked the dumb questions.

I rate Fluid Hosting as 10 out 10 for service, performance and friendliness, you can't go wrong even on the other side of the atlantic!

Great job guys n gals, thanks!

03-15-2006, 07:14 PM
Thank you for the feedback. We are always happy to see a satisfied customer :) I hope your experience with us will always be a positive one. I know we want that to be the case! :)