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View Full Version : Is value hosting just the Compact Plan? RE: 99.5% uptime


Unregistered
12-17-2006, 12:15 PM
Is value hosting just the Compact plan or is the Medium plan in there too.

Hoping the medium plan gives me 99.9% Uptime

+Thanks

FH-Dave
12-17-2006, 10:17 PM
Hello,

Thank you for your interest in our service.

Excluding any scheduled maintenances, we guarantee 99.9% uptime on all of our services. If our uptime falls below 99.9% on any services (HTTP, FTP, MySQL, PgSQL, DNS, SMTP, IMAP, POP, etc) on any given month, customer may request SLA compensation.

I am not sure what you mean about "value hosting". Will you please elaborate? Thank you.

Unregistered
12-18-2006, 07:01 PM
http://www.fluidhosting.com/sla.php

".................of downtime beyond our uptime guarantee of 99.9%.


Shared Hosting Customers
The uptime guarantee above extends to our Premium Hosting customers. We offer 99.5% uptime guarantee for our Value Hosting customers. This means our Value Hosting customers should not experience a downtime of more than 215 minutes in any given month counted from the first day of every month. For any 0.2% (1 hour 26 minutes) of downtime beyond the uptime guarantee of 99.5%, we will give a service credit [5] of 5% of your hosting fee for that month"

FH-Dave
12-19-2006, 02:32 AM
All of our hosting plans at http://www.fluidhosting.com/comparison.php is considered Premium Hosting. And thus, comes with 99.9% uptime guarantee. Our Value Hosting is currently on-hold and is not being offered anymore at this time.

I hope this clarifies. Thank you.