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mikeman
09-17-2003, 10:59 AM
how long does it take to answer e-mails?

Around 2 hours ago i replied to an e-mail concerning my account setup. As yet no reply.

Been trying to set up my account since yesterday ( 4pm British time ).

Mike

FH-Dave
09-17-2003, 03:51 PM
mikeman,

Can you tell us what your support ticket number is? I can't seem to find one that originates from your email address. Although we do try our best to validate signups and activate them any time, we can only promise to do so during business hours. However, at this moment I can't seem to find your ticket. Please email billing[at]fluidhosting.com with your ticket number.

mikeman
09-18-2003, 07:29 AM
Hi Dave

Thanks for getting my account set up.

Mike