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rnjmorris
08-19-2008, 09:09 AM
Just wanted to say a public thank you to the support team for handling last night's storage array issue so well. I suspect this would have been a major problem with some hosts but as usual with Fluid Hosting the problem was identified and resolved as soon as possible with the backup procedure working flawlessly. Great work, guys, thanks! :bow:

coaster
08-19-2008, 09:23 AM
I'm a new customer of Fluid Hosting, and though I wasn't affected, at least nothing I noticed, I must say that I was very impressed with how this was handled. Especially the communications -- letting people know what was going on. The dedication and professionalism of the FH staff is, well, insert whatever list of superlatives you care to here. They deserve it. :)

FH-Dave
08-19-2008, 11:34 AM
I am so glad this is over. The staff's dedication to resolve this issue is highly appreciated. John's skill was again put to use. But above all, we also thank you, the customers. Your patience and understanding over this whole ordeal made it easy for us to handle the difficult problem.

Thank you again!