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-   -   Can't submit a ticket (http://forums.fluidhosting.com/showthread.php?t=6320)

dbronstein 08-06-2019 09:36 PM

Can't submit a ticket
 
I am trying to submit a ticket and I keep getting an error 504 Gateway Time-out. Then I tried using the online chat, which is supposed to be covered 24 hours a day according to the Our Hours page, and nobody is responding. I thought maybe there is an email address so I could send an email, so I clicked on the contact us link and that gives a 404 Not Found error. It's after hours so I can't call.

Fortunately it's not a pressing issue, but this is totally ridiculous. How are we supposed to contact support after hours?

dbronstein 08-11-2019 09:11 PM

Apparently the tickets actually did get created, and were addressed.


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