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Search: Posts Made By: FH-Andrew
Forum: Customer Comments 10-29-2014, 02:52 PM
Replies: 12
Views: 30,330
Posted By FH-Andrew
Hello Eric, Can you provide a ticket number?...

Hello Eric,

Can you provide a ticket number? We aim to respond to support tickets within the first 15 minutes. Your ticket could have been escalated to a manager.

Please can you PM me your...
Forum: Unscheduled Maintenance / Critical Alerts 05-06-2014, 10:55 AM
Replies: 0
Views: 939
Posted By FH-Andrew
FH network issue (05/06/2014)

We're aware of an apparent network issue that seems to be outside of our control. We're investigating this at the highest priority.
Forum: Unscheduled Maintenance / Critical Alerts 04-25-2014, 08:26 AM
Replies: 2
Views: 1,185
Posted By FH-Andrew
Web5/Web7 (nozone customers)

We're aware of an issue with these webservers.

Rest assured that we're working on this to try and resume normal service.

Thank you for your patience.
Forum: News, New Features, and Improvements 04-10-2014, 12:50 PM
Replies: 0
Views: 10,352
Posted By FH-Andrew
OpenSSL bug CVE-2014-0160

We was made aware of a critical vulnerability in OpenSSL (CVE 2014 0160).

We can confirm that Fluid Hosting servers were not affected by this vulnerability.

We continue to closely monitor the...
Forum: Unscheduled Maintenance / Critical Alerts 02-13-2014, 03:49 PM
Replies: 5
Views: 8,119
Posted By FH-Andrew
We've had some reports of websites not responding...

We've had some reports of websites not responding after the grid reboot. We're looking into this now.
Forum: Unscheduled Maintenance / Critical Alerts 02-10-2014, 01:35 PM
Replies: 5
Views: 3,577
Posted By FH-Andrew
We appreciate your patience. We have started...

We appreciate your patience. We have started Apache, so that when your website has been restored, it will be online and accessible straight away. FTP/SSH access is disabled temporarily until...
Forum: Unscheduled Maintenance / Critical Alerts 02-09-2014, 02:20 PM
Replies: 1
Views: 1,315
Posted By FH-Andrew
Control panel access restored as of 30 minute...

Control panel access restored as of 30 minute ago. At no point was any websites hosted on customer VPS's affected.
Forum: Unscheduled Maintenance / Critical Alerts 02-09-2014, 12:23 PM
Replies: 1
Views: 1,315
Posted By FH-Andrew
[VPS] Control panel outage

We're investigating reports of VPS customers unable to access the control panel (fluidvps.com) due to a possible outage.

We will keep you updated.

[Update 13:26] Outage confirmed. Websites...
Forum: Unscheduled Maintenance / Critical Alerts 01-02-2014, 08:47 PM
Replies: 0
Views: 890
Posted By FH-Andrew
Network issue

We're aware of a network issue that is affecting most accounts.

We're looking into this and updates will be posted.
Forum: Unscheduled Maintenance / Critical Alerts 12-13-2013, 02:48 PM
Replies: 0
Views: 751
Posted By FH-Andrew
Node win3 issue

We're having an issue with win3 right now.

We're working on this.
Forum: Unscheduled Maintenance / Critical Alerts 10-11-2013, 09:26 AM
Replies: 0
Views: 774
Posted By FH-Andrew
MySQL2

We're rebooting MySQL2 (208.87.24.7) and websites should be online again shortly.

Thank you.
Forum: Fluid Hosting Specials 09-26-2013, 09:04 AM
Replies: 1
Views: 66,482
Posted By FH-Andrew
Special offer coupons for September 2013

Hi everyone,

Until the end of September 2013 we're running a special promotion. New customers and existing customers can receive 30% off from any new Shared Hosting Unix/Windows plan order, any...
Forum: Unscheduled Maintenance / Critical Alerts 08-28-2013, 11:20 AM
Replies: 0
Views: 645
Posted By FH-Andrew
(VPS) Win3

We are experiencing some technical problems with node Win3. All containers hosted on this node are affected.

We are working to fix the problem. This thread will be updated with more information.
Forum: Customer Comments 08-26-2013, 11:57 AM
Replies: 2
Views: 15,840
Posted By FH-Andrew
Hi usman123, We have had no known issues...

Hi usman123,

We have had no known issues with our network and all servers are running normally.

Have you opened a support ticket? If so, could you copy and paste the ticket number? I will look...
Forum: Unscheduled Maintenance / Critical Alerts 08-16-2013, 10:59 AM
Replies: 2
Views: 744
Posted By FH-Andrew
Web9 is now back online. We apologize for...

Web9 is now back online.

We apologize for the inconvenience.
Forum: Unscheduled Maintenance / Critical Alerts 08-16-2013, 10:57 AM
Replies: 2
Views: 744
Posted By FH-Andrew
web9 is back online. We apologize for the...

web9 is back online.

We apologize for the inconvenience.
Forum: Unscheduled Maintenance / Critical Alerts 08-16-2013, 10:44 AM
Replies: 2
Views: 744
Posted By FH-Andrew
[Shared] web9 alert

We are working to bring web9 back online.

We apologize for the inconvenience.
Forum: Unscheduled Maintenance / Critical Alerts 07-07-2013, 01:35 PM
Replies: 0
Views: 642
Posted By FH-Andrew
(Shared) Win5

Win5 is currently DOWN and is being worked on.

All services should resume soon.
Forum: Unscheduled Maintenance / Critical Alerts 06-11-2013, 02:54 PM
Replies: 1
Views: 824
Posted By FH-Andrew
Shared web9

There is a current issue with web9 and we are working on fixing it.
Forum: Unscheduled Maintenance / Critical Alerts 06-11-2013, 02:52 PM
Replies: 18
Views: 2,509
Posted By FH-Andrew
Win5 is again under DDOS attack. We are working...

Win5 is again under DDOS attack. We are working on the issue.
Forum: Fluid Hosting Specials 11-30-2012, 04:34 PM
Replies: 1
Views: 15,030
Posted By FH-Andrew
Hi theOG! We do run specials from time to...

Hi theOG!

We do run specials from time to time for both new and existing customers.

Make sure you keep checking on our blog for when we release them: http://blog.fluidhosting.com/
Forum: Unscheduled Maintenance / Critical Alerts 10-27-2012, 10:24 AM
Replies: 1
Views: 563
Posted By FH-Andrew
Win3 unscheduled reboot

Due to unforeseen circumstances we have to reboot Win3. Fluid Hosting apologizes for an inconvenience.
Forum: Unscheduled Maintenance / Critical Alerts 04-24-2012, 12:28 PM
Replies: 0
Views: 635
Posted By FH-Andrew
Phone system

Some customers may be experiencing some issues using/accessing our phone system. Rest assured we are working on this and will update you as soon as we can.
Forum: Unscheduled Maintenance / Critical Alerts 02-29-2012, 10:20 AM
Replies: 0
Views: 597
Posted By FH-Andrew
(Shared) web9

We are working on web9, we apologize for any inconvenience.
Forum: Unscheduled Maintenance / Critical Alerts 02-10-2012, 09:51 AM
Replies: 0
Views: 540
Posted By FH-Andrew
web5

One of our servers (web5 - 208.87.24.15) is down, we are working on fixing this.
Showing results 1 to 25 of 39

 
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