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Search: Posts Made By: EricF
Forum: Customer Comments 12-06-2014, 11:37 AM
Replies: 12
Views: 30,731
Posted By EricF
Thumbs up Finally straightened out

As of this morning, my billing account is finally correct, with the incorrect charges refunded to my credit card account. While I don't think it should have taken this long or been this complicated,...
Forum: Customer Comments 11-29-2014, 01:30 AM
Replies: 12
Views: 30,731
Posted By EricF
Stan, It's still not resolved, but I did get a...

Stan,
It's still not resolved, but I did get a response this week after bumping my ticket 2 or 3 times (basically, once a week go into ticket and ask what's happening...)
Forum: Customer Comments 10-31-2014, 05:10 PM
Replies: 12
Views: 30,731
Posted By EricF
This is still messed up

So, once I got some movement from billing, I discovered that the original extension for 5 years, which I didn't want, was so deeply discounted, which they didn't tell me, that my cost for 1 year in...
Forum: Customer Comments 10-31-2014, 04:48 PM
Replies: 12
Views: 30,731
Posted By EricF
Well, I finally got a response/reaction on my...

Well, I finally got a response/reaction on my support ticket for billing. Would have been nice to have the information BEFORE renewal so I could have taken action to reduce my footprint and my bill -...
Forum: Customer Comments 10-31-2014, 10:40 AM
Replies: 12
Views: 30,731
Posted By EricF
11:40am on Friday - still nothing...

11:40am on Friday - still nothing...
Forum: Customer Comments 10-30-2014, 11:02 AM
Replies: 12
Views: 30,731
Posted By EricF
Done at 9:44am EDT - how long to wait...

Done at 9:44am EDT - how long to wait...
Forum: Customer Comments 10-29-2014, 02:07 PM
Replies: 12
Views: 30,731
Posted By EricF
Angry No customer service???

I opened a support ticket on October 3 requesting assistance IN ADVANCE of my contract expiration on October 14. It is now October 29 and I have received NO SUPPORT WHATSOEVER. This is not the...
Forum: News, New Features, and Improvements 11-08-2010, 08:33 AM
Replies: 23
Views: 46,274
Posted By EricF
Hi, Emily, I don't work here - I'm just a...

Hi, Emily,

I don't work here - I'm just a satisfied customer who subscribes to Forum updates! Although this thread is pretty lively, I haven't found the forums here to be the most timely resource...
Forum: News, New Features, and Improvements 10-01-2009, 11:17 AM
Replies: 17
Views: 32,048
Posted By EricF
If I could chime in here, you don't really need 1...

If I could chime in here, you don't really need 1 database for each website/blog. You can host multiple schemas and collections of tables/views/stored procs for each site in a single database, using...
Forum: Pre-Sales Stage 03-08-2007, 03:10 PM
Replies: 1
Views: 8,068
Posted By EricF
Question DotNetNuke on Windows Shared Hosting

I searched the forums and found 1 dated thread on Dotnetnuke and Community Server. I plan to host several sites for organizations I work with and DotNetNuke is one possible platform. Do you have any...
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