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Old 10-31-2011, 05:30 PM   #6
Registered User
Join Date: Feb 2008
Location: St Petersburg Russia/San Francisco
Posts: 20
Originally Posted by Kara View Post
The last time I sent a ticket, they responded almost 12 hours later. Is this just happening to me?
Hi Kara
I still think FluidHosting support it great, and always has been since we switched our sites to a VPS from another company. Whenever I have had to contract support, which is not often, the response times, and more important, the resolution times have been impressive.
I seldom check the forum because we just forget about the server since it just runs. With our prior host, I had to monitor the forum everyday to make sure some major problem was not coming our way and had to check hourly to make sure our sites were up.
I have no intention of looking elsewhere so have no idea how other hosts are doing but I doubt anyone is doing a better job.
St Petersburg Russia
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