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Old 10-26-2004, 01:17 PM   #1
pingme
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Unhappy My Site Transfer

I am sorry, I am getting little worried now, since past nearly 24 hrs, support is trying to transfer my site with no success!

If FH would have using Cpanel, I would have done it myself, but I am completely new to HSpere, and hence had asked on the forum before signing. Only after confirmation, I signed up.

I am worried now
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Last edited by pingme; 10-26-2004 at 02:05 PM.
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Old 10-26-2004, 01:22 PM   #2
dagta
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Keep working at it. Once things are running and six months have gone by, you'll look back and be glad you switched to FluidHosting.
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Old 10-26-2004, 01:27 PM   #3
pingme
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Quote:
Originally Posted by dagta
Keep working at it. Once things are running and six months have gone by, you'll look back and be glad you switched to FluidHosting.
but my site is not getting transfered
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Old 10-26-2004, 01:31 PM   #4
FH-Dave
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pingme,

We have updated you on this. We can not tranfers some of your files, the images on your directories since these images are owned by user "httpd". You will have to contact your host to have ownership of your files under your account directory, in particular the images, be changed to you/your user name.

Let us know in what way have we not tried to transfer your site. It's all pending you/your host to resolve the ownership problem. Until then, your site will not be able to be transferred. We can't do this from our side.

If you have the images, you can just upload them to your account.
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Old 10-26-2004, 01:34 PM   #5
Graeme
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Or....

If your old host is being a PITA, put all the images on a webpage (since it should be run as httpd it will have access) and download them that way

Good luck, I'm sure the FH guys are doing all they can

Graeme

<edit> You might actually be able to access the files to dowload via cPanel file manager</edit>

Last edited by Graeme; 10-26-2004 at 01:41 PM.
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Old 10-26-2004, 01:39 PM   #6
pingme
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Dave,

I did not get your mail till the time, I posted this. and I think you are getting little offended here . I never said that FH is not helping, but there is definitely somehting which is getting missed out.

Please go thro my reply,
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Old 10-26-2004, 01:58 PM   #7
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pingme, you will also see: hsphere is so much better than this exploitable cpanel toy. Like true multi-domain management to name only one feature.
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Old 10-26-2004, 02:03 PM   #8
pingme
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Quote:
Originally Posted by AlexanderT
pingme, you will also see: hsphere is so much better than this exploitable cpanel toy. Like true multi-domain management to name only one feature.
I know, thats why I am here .
But seems like I chose wrong time to sign up, yesterday DoSS, now I am getting trobles on SQL and site xfer

But I beleive in FH guys . so hope it will be sorted out soon
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Old 10-26-2004, 03:01 PM   #9
FH-Dave
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pingme,

I believe I understand what the confusion now. CPanel Backup creates separate folder for files owned by httpd (stored under folders "httpdfiles"). We have been looking for the images file under other directory.

My apology for missing this. Last time we have in-depth experience with CPanel was 3 years ago (yes, we used to be CPanel host too). And we see that CPanel does thing quite differently now.

All of your files should be transferred already now.
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Old 10-26-2004, 03:17 PM   #10
Graeme
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Oh yeah... don't use the backups

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Old 10-26-2004, 03:57 PM   #11
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Quote:
Originally Posted by Graeme
Oh yeah... don't use the backups

Graeme
... To the rescue!!

@Pingme: Rest assured Dave and co. will work things out and you'll soon be a happy camper .. errr, hoster
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Old 10-26-2004, 04:00 PM   #12
pingme
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Guys, Thanks a tonne, after lots of efforts (from FH team not me ) things seems to be working now.

I have posted separate thread to verify everything is working. Please go thro the site, and let me know if you get any sort of errors.

FH Team thanks a tonne!!!
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