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Old 03-14-2006, 06:33 AM   #1
zilpher
Terrified of it all
 
Join Date: Mar 2006
Location: on the edge of comfort
Posts: 13
Faultless, friendly service that is second to none

I'm a bit of a hosting n00b so I signed up for a compact unix plan, the process was quick and easy and all the contact with the fluid hosting team was friendly and really quick.

I was expecting a delayed support service being in the UK and Fluid Hosting being -5 hours to me but to my surprise every ticket I've raised has been answered within 15 mins, in most cases instantly irrespective of the time of day.

Having suddenly taken on a few new sites I decided to upgrade to a VPS, once again the help has been consistent and accurate but above all friendly and informal, I like that, at no point have I felt like anyone was tiring of the n00b who asked the dumb questions.

I rate Fluid Hosting as 10 out 10 for service, performance and friendliness, you can't go wrong even on the other side of the atlantic!

Great job guys n gals, thanks!
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Old 03-15-2006, 07:14 PM   #2
FH-Dave
Fluid Hosting Staff
 
Join Date: Feb 2003
Posts: 3,302
Thank you for the feedback. We are always happy to see a satisfied customer I hope your experience with us will always be a positive one. I know we want that to be the case!
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