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Old 12-17-2017, 10:12 AM   #1
FH-Dave
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Join Date: Feb 2003
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Core Switch Card Failure: Some Customers Affected

A card on our core switch just failed, affecting some customers that are not on our Cloud platform: old VPS customers and some dedicated customers. All customers on our cloud platform (HSphere, Plesk, Cloud VPS) and managed Cloud customers are not affected.

We have dispatched a technician to the data center to work for a resolution. Updates will be given in this thread.
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Old 12-17-2017, 12:30 PM   #2
FH-Dave
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Join Date: Feb 2003
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We have moved all connections to another switch card. All issues have been resolved.

Thank you.
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