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Old 01-17-2011, 06:09 AM   #1
FH-Dave
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Migration Plan for Steadfast Customers

We have finalized our plan. The following letter has been sent to all ex-Steadfast's customers. Feel free to carry on any discussion on this thread.

Quote:
PS: Please do not reply to this email directly as your reply will not be attended to.

Dear Valued Customer,

As you are aware, on October 27th, 2010 we acquired Steadfast's H-Sphere shared and reseller hosting operation. Since that time, all sites and accounts have stayed on their original servers at Steadfast's Chicago datacenter. During the past three months, we have been preparing the migration of all accounts off their old servers to our newer and more powerful servers powered by our Cloud Infrastructure which utilizes Citrix XenServer and Dell EqualLogic iSCSI SAN storage. We are now ready to make that move.

As part of the move, we'll be migrating all customers from Steadfast's Chicago datacenter, to our private cage within Equinix's Secaucus, NJ datacenter. We had initially planned on keeping everyone within Steadfast's facility. But after much discussion we decided that it wasn't the best option, due to the close proximity between Chicago and New York. Thus our migration plan had changed. In the near future, we are planning to open a POP in US west coast, at which point you will have a more geographically diverse option to choose in terms of where you can choose your account hosted: US east coast, with better trans-Atlantic connections to Europe, or US west coast, with a better trans-Pacific connections to Asia and Australia, or both.

This migration will be done in three phases. Every effort will be made to minimize any effect to your services. We will briefly outline the three phases below:
  1. In the first phase, we will perform migration of all servers off Steadfast’s network to our own New York metro network. To simplify the migration, we will keep the number of servers the same and will continue to use Steadfast’s *.steadfast.net or *.nozonenet.com hostname. We plan to complete this first phase by January 27th, 2011.
  2. Our objective on the second phase is to reduce load across all servers by adding more servers to the cluster. As some of you are already made aware, Steadfast’s servers, by our standard, are overloaded by a factor of 4-7 to one. Steadfast’s mail server, for example, is in average overloaded by a factor of ~7 to 1 compared to our mail servers. Steadfast’s mysql servers are overloaded by a factor of ~5 to 1 compared to ours. And Steadfast’s web servers are overloaded by a factor of ~4 to 1 compared to ours. This is the reason why some customers have complained about performance issue. We intend to correct this by adding more servers to the cluster and start balancing loads across the servers. By the end of the second phase, we will triple the number of mail servers and double the number of mysql and web servers. For this reason, your web sites, mysql, and database may be moved and there might be IP changes. We plan to complete this second phase by March 15th, 2011.
  3. In the last phase, we will integrate all servers to our main cluster, a necessary move to simplify our operation. Because of this migration, the server hostname will change. We will no longer use *.steadfast.net or *.nozonenet.com. At the end of this migration, all shared hosting and reseller customers will have access to our Windows resources (ASP, ASP.Net, MSSQL, Sharepoint, and so on). As with the second phase, there might be IP changes on this last phase. We expect to complete this final phase by the May 31st, 2011.

We have created a thread on our community forums at http://forums.fluidhosting.com/showthread.php?t=4594. Feel free to carry on any discussion on our community forums should you have any further questions/concerns. You may also create a ticket from your control panel and our team will address you.

Following this email, we will send out another email detailing the first phase of this three-phase migration plan.

Sincerely,
Dave Tong
Founder and Owner
Fluid Hosting, LLC
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Last edited by FH-Dave; 01-17-2011 at 06:21 AM.
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Old 01-17-2011, 09:23 AM   #2
Laimonas
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As I know, Equinix has several data centers in Europe. Aren't you planning to have some servers in Europe with them or USA only? I think it would be big step forward for EU customers, but maybe they (included me) are in minority at Fluid.
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Old 01-17-2011, 01:25 PM   #3
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At this time we don't have any plans for EU servers.
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Old 01-17-2011, 03:07 PM   #4
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Would you tell some tech specifications of our new shared servers?
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Old 01-17-2011, 04:20 PM   #5
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The server nodes used in our cloud infrastructure are Dell's PowerEdge R710. They feature 96GB of RAM, with quad Intel E5520 processors (quad core 2.27ghz). All data is stored on our EqualLogic SAN. Both our storage and front-end networks are fully redundant.
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Old 01-17-2011, 06:17 PM   #6
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with quad Intel E5520 processors (quad core 2.27ghz).
Correction, the server has two Intel E5520 processors, giving a total of 8 physical cores + 8 logical core at 2.27 GHz/core.
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Old 01-17-2011, 06:33 PM   #7
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You mentioned in the announcement that customers will have access to Windows resources. Does this mean that we will no longer have Linux shell accounts to modify our websites, or just that Windows resources will be added to everyone's hosting plans?
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Old 01-17-2011, 06:49 PM   #8
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Customers on Linux will stay on Linux. As for Windows, we'll be adding Windows servers at a later time, so customers will have access to Windows if they desire.
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Old 01-25-2011, 06:16 AM   #9
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In the last phase, we will integrate all servers to our main cluster, a necessary move to simplify our operation. Because of this migration, the server hostname will change. We will no longer use *.steadfast.net or *.nozonenet.com. At the end of this migration, all shared hosting and reseller customers will have access to our Windows resources (ASP, ASP.Net, MSSQL, Sharepoint, and so on). As with the second phase, there might be IP changes on this last phase. We expect to complete this final phase by the May 31st, 2011
Do you already know what the new hostnames will be, i.e. whether *.steadfast.net will be *.fluidhosting.com, etc.? If so, can we already start using them or do we have to wait for the final migration in May?

Thanks.
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Old 01-25-2011, 12:05 PM   #10
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The hostnames will change during the migration. At this point, the servers are keeping the same names they've always had.
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Old 02-28-2011, 01:06 AM   #11
gunwitch
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Quote:
Originally Posted by FH-Dave View Post
we are planning to open a POP in US west coast, at which point you will have a more geographically diverse option to choose
Hello, I'm an ex-Steadfast customer and would like to ask:

do I have to do something if I don't want to move to the west coast (i.e. I need better connectivity to Europe)?
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Old 02-28-2011, 11:00 AM   #12
FH-Dave
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At this moment all of our equipments are inside our private cage in Equinix Secaucus, New Jersey (NYC metro). When our west coast POP is available, customers may request their accounts be moved to the new POP. Without such request from customers, all existing accounts will stay our east coast/NYC metro POP.
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Old 07-17-2011, 03:49 AM   #13
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In the last phase, we will integrate all servers to our main cluster, a necessary move to simplify our operation. Because of this migration, the server hostname will change. We will no longer use *.steadfast.net or *.nozonenet.com. At the end of this migration, all shared hosting and reseller customers will have access to our Windows resources (ASP, ASP.Net, MSSQL, Sharepoint, and so on). As with the second phase, there might be IP changes on this last phase. We expect to complete this final phase by the May 31st, 2011.
How is this phase coming along? I haven't received an update and May 31, 2011 is long gone.

Thanks.
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Old 07-21-2011, 03:40 AM   #14
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Thumbs down

What good is an incredibly slow forum in which you're questions aren't answered?
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Old 07-21-2011, 11:53 AM   #15
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Sorry for the delay, for some reason the forum wasn't flagging this thread as having a new post in it.

Anyway, the integration was postponed, possibly indefinitely. We decided it was best to avoid doing anything that may introduce any further downtime or issues for customers.
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