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Old 10-10-2006, 11:07 AM   #1
Martha
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Join Date: Jul 2003
Posts: 11
Thumbs up Thank you !!

I'd like to publicly thank Hary and John for helping me yesterday!

I just recently got DSL and yesterday I tried to upload files to my website for the first time using the DSL. It didn't work, in fact it was slower than dial-up.

I contacted Hary through the online Live Support and he guided me through pinging and reverse traceroute tests to locate the problem. Then John contacted the network where the issues were found.

This morning everything was normal and I uploaded my files in just FIVE MINUTES! With dial-up it took 45 minutes.

THANKS, Hary and John, you're the greatest!



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Old 10-10-2006, 05:53 PM   #2
FH-John
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Join Date: Feb 2003
Location: Washington
Posts: 4,177
Your welcome!
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Old 10-10-2006, 11:57 PM   #3
William
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Join Date: Mar 2003
Location: The Restaurant at The End of The Universe
Posts: 906
Yep They are great.

If only they delivered pizza then they would be perfect.
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